Privacy Policy
Effective Date: 30-April-2026
Last Updated: 30-April-2026
RGB Kognitiv Labs, through www.rgbkognitivlabs.com, and Applied Behavioral Practitioners Institute (ABPI), through www.abpiglobal.com, are committed to protecting the privacy of website visitors, learners, customers, trainers, partners, and other users of the services. This Privacy Policy explains how personal information is collected, used, stored, disclosed, and protected when users access the websites, enroll in courses, make payments, or otherwise interact with the services.
1. Scope
This Privacy Policy applies to all personal data collected through www.rgbkognitivlabs.co and www.abpiglobal.com, including data collected when users browse the websites, create accounts, register for training programs, complete modules, contact support, subscribe to communications, or make payments.
2. Identity of the Business
For the purpose of these services, Kognitiv Labs is the primary operating entity and ABPI is the training and LMS brand used for course delivery, learner engagement, certification workflows, and related educational services. References in this policy to “Company,” “Kognitiv Labs,” “ABPI,” “the Websites,” or “the Services” mean www.rgbkognitivlabs.com and www.abpiglobal.com, as applicable.
3. Information Collected
The services may collect the following categories of information:
a) Identity data, such as full name, title, profession, organization name, and username.
b) Contact data, such as email address, mobile number, billing address, and correspondence details.
c) Account data, such as login credentials, account preferences, profile details, and learning history.
d) Transaction data, such as payment status, billing records, invoice details, course purchase records, and tax information, while card or bank details may
be processed by authorized payment gateways rather than stored directly by the Company.
e) Technical data, such as IP address, browser type, device identifiers, location approximation, operating system, and system logs.
f) Usage data, such as website visits, click behavior, content interactions, LMS login history, course progress, assessment attempts, completion status,
and certificate issuance records.
g) Communication data, such as support requests, inquiry messages, feedback forms, survey submissions, and email preferences.
h) Marketing and consent data, such as newsletter preferences, webinar registrations, campaign responses, and cookie choices.
4. How Information is Collected?
Information may be collected directly from users when forms are submitted, accounts are created, courses are purchased, or support requests are sent. Information may also be collected automatically through cookies, analytics tools, server logs, payment integrations, and LMS activity tracking when users interact with www.rgbkognitivlabs.com or www.abpiglobal.com.
5. Purposes of Processing
Personal information may be used for the following purposes:
a) To manage and create accounts.
b) To deliver training content, reports, assessments, certifications and learner progress tracking through RGB Kognitiv Labs and ABPI.
c) To process payments, issue invoices, confirm enrollment, and manage billing-related support.
d) To provide customer support, answer inquiries, and resolve technical issues.
e) To personalize learning experiences and improve course delivery.
f) To analyze website and LMS usage patterns for service improvement, security, and administration.
g) To send transactional communications, policy notices, support updates, service messages, course reminders, and, where permitted, promotional
content.
h) To maintain internal records, enforce legal rights, prevent fraud, and comply with legal and tax obligations.
6. Legal Basis
Where applicable, data may be processed on the basis of user consent, performance of a contract, compliance with legal obligations, legitimate business interests, or other lawful grounds recognized under applicable law. Where consent is required, users may withdraw it subject to lawful limitations and operational necessity.
7. Sharing of Information
Personal information may be shared only where reasonably necessary, including with:
a) Payment gateway providers and financial service partners for transaction processing.
b) Hosting providers, cloud service vendors, LMS infrastructure partners, analytics providers, CRM systems and communication tools.
c) Professional advisors, auditors, legal consultants, and compliance partners.
d) Government authorities, regulators, courts, or law enforcement agencies where required by law or legal process.
e) Business transferees in the event of a merger, restructuring, acquisition, or sale of business assets.
The services do not sell personal data as part of ordinary business operations unless expressly disclosed and lawfully permitted.
8. International Transfers
If information is stored or processed outside the user’s local jurisdiction, appropriate safeguards may be used to protect the data, subject to the requirements of applicable law and contractual commitments with service providers.
9. Data Retention
Personal data may be retained for as long as necessary to provide services, maintain learner records, comply with payment, tax, and legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the type of data and the reason for collection.
10. Security
Reasonable technical, administrative, and organizational safeguards may be used to protect information against unauthorized access, loss, misuse, disclosure, or alteration. These measures may include secure servers, restricted access controls, encryption in transit, password protection, and security monitoring, although no system can guarantee absolute security.rgbcomms.co+1
11. User Rights
Subject to applicable law, users may have rights to request access to personal data, correction of inaccurate information, deletion of data, withdrawal of consent, restriction of processing, objection to certain processing, and access to information about how their data is used. Requests may be submitted through the contact details published on www.rgbkognitivlabs.com or www.abpiglobal.com.
12. Children’s Privacy
The Services are intended primarily for adult learners, professionals, and organizational users unless a specific course expressly allows otherwise. Personal data of minors should not be submitted without valid parental or guardian authorization where required by law.
13. Third-Party Links
The Websites may contain links to third-party websites, gateways, tools, or resources. The Company is not responsible for the privacy practices of third parties, and users should review the relevant policies before sharing information with those services.
14. Updates to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in law, services, technology, or business operations. The updated version may be posted on www.rgbkognitivlabs.com and www.abpiglobal.com, and continued use of the Services after changes take effect may constitute acceptance of the revised policy.
15. Contact for Privacy Matters
For questions, requests, or complaints regarding this Privacy Policy or personal data practices, contact details should be provided on both www.rgbkognitivlabs.com and www.abpiglobal.com, including the legal entity name, registered address, support email, and grievance or privacy contact email.